Procedures
Span Disciplinary Procedure
There are rules to be observed during your Training Programme both at your Workplace and any training location. These rules will be outlined during your induction, will be confirmed in a hand-out and will relate in particular to attendance, health and safety, the Equality Act and Prevent Regulations. and general conduct.
Should you be found to be breaking any rules, your Workplace and FSM will be informed and, where appropriate, action will be taken. In the event of a serious incident, you could be suspended from the Programme whilst the matter is investigated. For a confirmed serious breach of discipline, immediate dismissal from the Programme could take place, in consultation with your Workplace and Span.
Span Grievance Procedure
If you have any problems concerning your programme or about the way in which you have been treated, you must first talk to your Workplace Supervisor. If he / she is unable to help you, ask to speak to your Span FSM.
If you feel you have been wrongly accused of a serious breach of discipline, which has not been resolved via your workplace procedure you are entitled to seek advice from the Citizens Advice Service and/or make representation to the SFA. You may do this after all other grievance and disciplinary procedures have been pursued.
Complaints and Appeals Procedure
If you feel you have been unfairly treated or are dissatisfied with matters relating to the assessments of your progress you have the right to appeal.
The situations where disputes may arise will usually involve:
– A Span Assessor decision
– A Workplace Assessor decision
– A Span Internal Verifier Decision
– Irregularities
A copy of the Span procedure for Complaints & Appeals will be issued to you with this training agreement.
Equal Opportunities
Span operates an Equal Opportunity Programme in accordance with our Equal Opportunities Policy, and actively promotes equality of opportunity to all learners.
Bullying and Harassment is not tolerated on a Span Training programme and any instances must be reported to your FSM who will investigate.
The Span Training Programme
Span is an approved Training Organisation, CACHE ITEC and City and Guilds Centre, and contracts with the Education and Skills Funding Agency to provide training according to terms standards. Should these standards/terms change during your learning programme you will be informed and your ILP will be changed accordingly.
You and Your Programme
The success of your learning will largely depend upon your involvement interest and commitment. Span expects that you:
- -Fully participate in project work and open learning exercises.
- -Attend all required exams.
- -Present work to Span Trainers/FSM on agreed dates.
- -Treat all equipment and premises with due care and regard to health and safety.
- -Participate fully in any End of Year Presentation, Shows or Competitions.
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- -Build and reference your own portfolios to agreed standards.
- -Act in a responsible and respectful manner towards all people with whom you come into contact.
You must give notice in accordance with your contract of employment. Span must be informed immediately and will need information on why you have left and your plans for the future. All learners leaving are expected to fill out a Leaver Survey.